Terms of service

Terms and Conditions of www.pallyvintagecloset.com

These Terms govern

• the use of this Application
• and any other Agreement or legal relationship with the Owner

in a binding manner. Capitalized expressions are defined in the relevant section of this document.
The User is requested to read this document carefully.

This Application is a service of:

Pally Vintage Closet di Ilaria Carlesi - Legal Office: Via Villani 9, 50124 Firenze (FI)
Owner's email address: pallyvintage@gmail.com

"This Application" refers to this site, including its subdomains and any other sites through which the Owner offers the Service;

Need to know at a glance

Please note that certain provisions of these Terms may only apply to certain categories of Users. In particular, certain provisions may apply only to Consumers or only to Users not acting as Consumers. Such limitations are always explicitly mentioned in each affected clause. If not mentioned, the clauses apply to all Users.

The right of withdrawal applies only with respect to European Consumers.

Terms of Use

Unless otherwise specified, the conditions of use of this Application set forth in this section apply generally. Additional conditions of use or access applicable in particular situations are expressly stated herein. By using this Application you represent that you meet the following requirements: There are no restrictions referred to Users with respect to whether they are Consumers or Professional Users

Registration

To use the Service, the User may open an account by indicating all the required data and information in a complete and truthful manner. It is also possible to use the Service without registering or creating an account. In that case, however, certain features may not be available.
It is the responsibility of Users to keep their login credentials secure and to preserve their confidentiality. To this end, Users must choose a password that matches the highest level of security available on this Application. By creating an account, Users agree that they are fully responsible for any activity they engage in with their login credentials.
Users are required to notify the Owner immediately and unambiguously via the contact details provided in this document if they believe that their personal information, such as User account, login credentials or personal data, has been hacked, unlawfully disseminated or stolen.

Account Closure

You are free to close your account and cease using the Service at any time by following this procedure:

• Contacting the Owner at the contact details in this document.

Account suspension and deletion

The Owner reserves the right to suspend or delete a User's account at any time at its discretion and without notice if it deems it inappropriate, offensive, or contrary to these Terms.
Suspension or deletion of an account does not give the User any right to compensation, refund, or indemnification.
Suspension or deletion of an account for causes attributable to the User shall not relieve the User from payment of any applicable fees or prices, if any.

Content on this Application

Except where otherwise noted or clearly recognizable, all content available on this Application is owned or provided by the Owner or its licensors.
The Owner takes the utmost care to ensure that the content available on this Application does not violate applicable law or the rights of third parties. However, it is not always possible to achieve this result.
In such cases, without prejudice to any legally enforceable rights and claims, Users are requested to address relevant complaints to the contact details specified in this document.

Rights to the contents of this Application

The Owner expressly owns and reserves all intellectual property rights to the aforementioned content.
Users are not authorized to use the content in any way that is not necessary for or implied by the proper use of the Service. In particular, but without exclusions, Users are prohibited from copying, downloading, sharing beyond the limits specified below, modifying, translating, processing, publishing, transmitting, selling, sublicensing, transforming, transferring/alienating to third parties, or creating derivative works from the content available on this Application, from allowing third parties to engage in such activities through their User account or device, even without their knowledge.
Where expressly stated on this Application, the User is authorized to download, copy and/or share certain content available on this Application solely for personal and non-commercial purposes and subject to observance of the attribution of authorship of the work as well as the disclosure of any other relevant circumstances required by the Owner.
The limitations and exclusions provided by copyright law remain unaffected.

Access to external resources

Through this Application, Users may have access to resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and therefore is not responsible for their content and availability. The conditions applicable to resources provided by third parties, including those applicable to any grants of rights to content, are determined by the third parties themselves and governed in their terms and conditions or, in their absence, by law.

Permitted Use

This Application and the Service may be used only for the purposes for which they are offered, under these Terms and under applicable law. It is your sole responsibility to ensure that your use of this Application and/or the Service does not violate any law, regulation or the rights of any third party.
Therefore, the Owner reserves the right to take all appropriate measures to protect its legitimate interests, and in particular to deny the User access to this Application or the Service, terminate contracts, report any censorious activity carried out through this Application or the Service to the competent authorities - e.g. the judicial or administrative authority - whenever the User engages in or is suspected of engaging in:

• violations of laws, regulations and/or the Terms;
• injury to the rights of third parties;
• acts that may considerably prejudice the legitimate interests of the Owner;
• offenses against the Owner or a third party.

"Word of Mouth"

This Application allows Users to receive benefits if, thanks to their recommendation, a new User purchases a Product offered on this Application.
To take advantage of this opportunity, the User can invite friends to purchase Products on this Application by sending them a special code provided by the Owner. Each code can only be redeemed once.
If one of the invited people purchases a Product on this Application and decides to redeem an invitation code, the User who invited them will receive the benefit or advantage (such as: a discount, an additional service, an upgrade, etc.) indicated on this Application.
Invitation codes may only be redeemable for certain Products offered on this Application.

The Owner reserves the right to terminate the offer at any time at their discretion.

Although there is no limit to the number of people that can be invited, the number of benefits or advantages that each User can receive for an equal number of redeemed invitation codes may be subject to a maximum limit.

API Usage Terms

Users can access their data related to this Application through the Application Program Interface (API). Any use of the API, including through third-party products or services that access this Application, is subject to the Terms and in addition to the following specific conditions: the User expressly acknowledges and agrees that the Owner is not responsible for any damages or losses resulting from the User’s use of the API or third-party products or services accessing data via the API.

TERMS AND CONDITIONS OF SALE

Provision of personal data

To access or receive some of the Products provided through this Application as part of the Service, Users may be required to provide their personal data as indicated on this Application.

Paid Products

Some of the Products offered on this Application as part of the service are paid. The fees, duration, and conditions applicable to the sale of such Products are described below and in their respective sections of this Application.

Product Description

Prices, descriptions, and availability of Products are specified in their respective sections of this Application and are subject to change without notice.
Although the Products on this Application are presented with the highest possible technical accuracy, their representation through any means (including, where applicable, graphic materials, images, colors, sounds) is intended as a mere reference and does not imply any guarantee regarding the characteristics of the Product purchased. The characteristics of the selected Product will be specified during the purchase process.

Purchase Process

Each step, from choosing the product to submitting the order, is part of the purchase process. The purchase process includes the following steps: Users are asked to select the desired Product and verify their choice before confirming the purchase. After reviewing the visible information about the purchase, Users can place the order.

Order Submission

Submitting the order involves the following:

• Submitting the order by the User constitutes the conclusion of the contract and creates the obligation for the User to pay the price, taxes, and any additional charges and expenses, as specified on the order page.
• If the purchased Product requires an action from the User, such as providing information or personal data, specifications, or special requests, submitting the order also creates the obligation for the User to cooperate accordingly.
• Once the order is submitted, the User will receive an order confirmation.

All notifications regarding the purchase process described above will be sent to the email address provided by the User for this purpose.

Prices

During the purchase process, and before submitting the order, Users will be duly informed of all fees, taxes, and costs (including any shipping fees) that will be charged to them.
Prices on this Application: depending on the section the User is viewing, include all applicable fees, taxes, and costs or are indicated excluding applicable fees, taxes, and costs.

Taxes, VAT, and customs duties

All prices listed on the website are net of any local taxes, VAT, or customs duties.
For orders shipped outside Italy, these charges—if required by the regulations of the destination country—will be calculated and collected by the local customs authorities and/or the courier upon delivery.
These costs are the sole responsibility of the customer and are not included in the prices or shipping costs displayed on the website.
If the customer refuses the package due to unpaid duties or taxes, any return shipping costs or additional costs will be deducted from the refund.

Promotions and Discounts

The Owner may offer discounts or special promotions for the purchase of Products. These promotions or discounts are always subject to the requirements and terms and conditions specified in the relevant section of this Application. Promotions and offers are always granted at the sole discretion of the Owner. Repeated or periodic promotions or discounts do not constitute any claim or right enforceable by Users in the future.
Discounts and promotions may apply for a specific period or until stocks last. Unless otherwise specified, time limitations on promotions and discounts are referred to the time zone of the Owner’s location, as indicated in the contacts section of this document.

Payment Methods

Details regarding the accepted payment methods are highlighted during the purchase process. Some payment methods are subject to additional conditions or incur extra charges. Detailed information is provided in the relevant section of this Application.
All payments are managed independently by third-party services. Therefore, this Application does not collect payment data – such as credit card numbers – but receives a notification once the payment has been successfully processed. For more information on the processing of personal data and related rights, the User can refer to the privacy policy of this Application.
In the event that a payment made using one of the available payment methods fails or is rejected by the payment service provider, the Owner is not obliged to execute the order. If the payment is unsuccessful, the Owner reserves the right to request reimbursement from the User for any related expenses or damages.

Installment Payment

The purchase price may be paid in three installments, under the terms specified on this Application or otherwise communicated by the Owner. Certain Products may be excluded from this payment method. If the User fails to pay any installment, the entire amount owed will become immediately due and payable.

Authorization for Future Payments via PayPal

If the User authorizes the PayPal function for future purchases, this Application will store an identification code linked to the User’s PayPal account. This will allow the Application to automatically process payments for future purchases or for the payment of periodic installments of a previous purchase. The authorization can be revoked at any time by contacting the Owner or changing the personal settings in PayPal.

Retention of Title

Until the full purchase price has been received by the Owner, the User does not acquire ownership of the ordered Products.

Contractual Right of Withdrawal

The Owner grants Users the contractual right to withdraw from the purchase contract according to the terms and conditions specified in the relevant section of this Application within 14 days from the conclusion of the contract.

Delivery

Deliveries are made to the address specified by the User and in the manner indicated in the order summary.
Upon delivery, Users are required to verify the contents of the package and promptly report any discrepancies to the contacts provided in this document or as described in the delivery note. Users may refuse to accept the package if visibly damaged.

Delivery can take place in the countries or territories specified in the relevant section of this Application. Delivery times are indicated on this Application or during the purchase process.

Unless otherwise specified on this Application or agreed with the User, Products are delivered within thirty (30) days of purchase.

Failure to Deliver

The Owner is not responsible for any delivery errors resulting from inaccuracies or omissions made by the User when completing the purchase order, nor for any damages or delays occurring after delivery to a carrier chosen by the User and not proposed or approved by the Owner.
If goods are not delivered or collected at the agreed time or within the set deadline, they will be returned to the Owner, who will contact the User to schedule a second delivery attempt or agree on further actions. Unless otherwise specified, any delivery attempt after the second one will be at the User’s expense.

User Rights

Right of Withdrawal

Unless an exception applies, the User may exercise the right to withdraw from the contract within the specified period (usually 14 days) for any reason and without justification. The User can find more information on the right of withdrawal in this section.

Who is entitled to the right of withdrawal

The right of withdrawal allows European Consumers to withdraw from contracts concluded at a distance (as the User is unable to see or try the Product before completing the contract). Withdrawing from the contract terminates the obligation of both parties to execute it.

On this Application, the right of withdrawal is applicable to all Users, without prejudice to any more specific rights available to them under the applicable law and/or this document.

Unless one of the exceptions mentioned below applies – if provided – the Consumer User has the right to withdraw from the contract within the specified period for any reason and without the need for justification. The User will be liable to the Seller only for the reduction in the value of the goods resulting from handling the goods other than that necessary to establish the nature, characteristics, and functioning of the goods.

Exercising the right of withdrawal

To exercise the right of withdrawal, the User must send the Owner an unequivocal communication of their intention to withdraw from the contract. To do so, the User may use the withdrawal form available in the definitions section of this document. However, the User is free to express their intention to withdraw from the contract in any other suitable manner. To comply with the period within which the right must be exercised, the User must send the withdrawal statement before the expiration of the withdrawal period.

When does the withdrawal period expire?

• In the case of the purchase of goods, the withdrawal period expires 14 days from the day the User or a third party – designated by the User and other than the carrier – takes possession of the goods.
• In the case of the purchase of several goods ordered together but delivered separately, or in the case of the purchase of a single good composed of multiple lots or pieces delivered separately, the withdrawal period expires 14 days from the day the User or a third party – designated by the User and other than the carrier – takes possession of the last good, lot, or piece.

Effects of Withdrawal

The Owner shall refund all payments received, including, where applicable, those relating to delivery costs, to Users who have correctly exercised their right of withdrawal. However, any additional costs arising from the choice of a particular delivery method other than the cheapest standard delivery offered by the Owner shall be borne by the User. The refund shall be made without undue delay and in any case within 14 days from the day on which the Owner was informed of the User's decision to withdraw from the contract.
Unless otherwise agreed with the User, the refund shall be made using the same means of payment used for the initial transaction. The User shall not incur any costs as a result of the withdrawal.

… on the purchase contracts for tangible goods

Unless the Seller has offered to collect the goods, the User is required to return them to the Seller or to another person authorized by the Seller to receive them without undue delay and in any case within 14 days from the day the User communicated their intention to withdraw from the contract. The deadline is met if the goods are delivered to the courier or to another authorized person before the expiration of the above-mentioned 14-day period. The refund may be withheld until the goods are received or until the User provides evidence of having returned them. The User is liable for any decrease in the value of the goods resulting from use of the goods other than that necessary to establish their nature, characteristics, and functioning.

Return shipping costs are to be borne by the User.

Exceptions to the right of withdrawal

There is no right of withdrawal from contracts for:

• Supply of goods made to measure or clearly personalized;
• Damaged or worn goods: The right of withdrawal cannot be exercised if the goods are damaged or worn due to improper use or negligence of the Customer.
• Defects not attributable to the seller: If the product has defects or imperfections due to incorrect use, alterations made by the Customer, or unsuitable environmental conditions, the withdrawal will not be valid.
• Damage caused by the courier: The Seller is not responsible for damage to the goods during transport if the Customer has chosen a courier other than the one proposed by the Seller. In such cases, any claims for compensation must be addressed directly to the courier.

UK User rights

Right to cancel

Unless exceptions apply, Users who are Consumers in the United Kingdom have a legal right of cancellation under UK law and may be eligible to withdraw from contracts made online (distance contracts) within the period specified below (generally 14 days), for any reason and without justification.

Users that do not qualify as Consumers, cannot benefit from the rights described in this section. Users can learn more about the cancellation conditions within this section.

Exercising the right to cancel

To exercise their right to cancel, Users must send to the Owner an unequivocal statement of their intention to withdraw from the contract. To this end, Users may use the model withdrawal form available from within the “definitions” section of this document. Users are, however, free to express their intention to withdraw from the contract by making an unequivocal statement in any other suitable way. In order to meet the deadline within which they can exercise such right, Users must send the withdrawal notice before the cancellation period expires.

When does the cancellation period expire?

• Regarding the purchase of goods, the cancellation period expires 14 days after the day on which the User or a third party – other than the carrier and designated by the User – takes physical possession of the goods.
• Regarding the purchase of several goods ordered together but delivered separately or in case of purchase of a single good consisting of multiple lots or pieces delivered separately, the cancellation period expires 14 days after the day on which the User or a third party – other than the carrier and designated by the User – acquires physical possession of the last good, lot or piece.

Effects of cancellation

Users who correctly withdraw from a contract will be reimbursed by the Owner for all payments made to the Owner, including, if any, those covering the costs of delivery. However, any additional costs resulting from the choice of a particular delivery method other than the least expensive type of standard delivery offered by the Owner, will not be reimbursed.

Such reimbursement shall be made without undue delay and, in any event, no later than 14 days from the day on which the Owner is informed of the User’s decision to withdraw from the contract. Unless otherwise agreed with the User, reimbursements will be made using the same means of payment as used to process the initial transaction. In any event, the User shall not incur any costs or fees as a result of such reimbursement.

…on the purchase of physical goods

Unless the Owner has offered to collect the goods, Users shall send back the goods or hand them over to the Owner, or to a person authorized by the latter to receive the goods, without undue delay and in any event within 14 days from the day on which they communicated their decision to withdraw from the contract.

The deadline is met if the goods are handed to the carrier, or otherwise returned as indicated above, before the expiration of the 14-days-period for returning the goods. The reimbursement may be withheld until reception of the goods, or until Users have supplied evidence of having returned the goods, whichever is the earliest.

Users shall only be liable for any diminished value of the goods resulting from the handling of the goods outside of that which is necessary to establish their nature, characteristics and functioning.

The costs of returning the goods are borne by the User.

Warranties

Legal warranty of conformity of the product under European Union law

Under European law, the seller guarantees the conformity of the goods sold to Consumers for a minimum period of 2 years from delivery.

If Users act as European Consumers, the legal warranty of conformity applies to items available on this Application in accordance with the laws of the country where they habitually reside.

The national laws of such countries may grant Users broader rights.

In particular, Consumers residing in France can exercise the conformity warranty rights within two years from the delivery of the goods without needing to provide evidence of the defect or non-conformity. The time period during which the Consumer is exempt from proving the defect is reduced to six months in the case of second-hand goods.

When exercising the warranty right, the Consumer may choose between asking for a replacement or repair of the defective item under the conditions specified in the French Consumer Code.

This legal warranty of conformity applies regardless of any additional commercial warranty granted by the Seller.

The Consumer may also exercise the warranty for hidden defects under the relevant provisions of the French Civil Code, choosing between withdrawing from the purchase or reducing the price.

Consumers who do not act as European Consumers may have conformity warranty rights under the laws of the country in which they habitually reside.

Legal warranty for second-hand or used goods

Under European law, for a minimum period of 1 year from delivery, the seller guarantees the conformity of second-hand or used goods sold to Consumers, in accordance with the laws of the country where they habitually reside. The national laws of such countries may grant these Users broader rights.

Conformity to contract for Consumers in the United Kingdom

Users in the United Kingdom qualifying as Consumers have a right to receive goods that are in conformity with the contract.

Exclusion of the legal guarantee of product conformity for Consumers in Switzerland

If Users act as Consumers in Switzerland, the legal guarantee of conformity of goods and/or digital goods is completely excluded and does not apply to the Products available on this Application.

Limitation of liability and indemnity

Unless otherwise specified or agreed with the Users, the Seller's liability for damages related to the performance of the Agreement will be excluded, limited, and/or reduced to the maximum extent allowed by applicable law.

Indemnity

The User agrees to indemnify and hold harmless the Seller and its employees, affiliates, officers, agents, co-owners of the brand, partners, and employees to the fullest extent permitted by law from any claim or demand — including, without limitation, legal fees and expenses — made by third parties due to or in connection with actions in violation of these Terms, third-party rights, or the law, made in connection with the use of the Service and attributable to the User, its affiliates, officers, agents, co-owners of the brand, partners, and employees due to fault.

Limitation of liability for User activities on this Application

Unless otherwise specified and subject to applicable legal provisions, no claims for damages may be made against the Seller (or any individual or entity acting on their behalf).

This does not limit the Seller’s liability for death, personal injury, or harm to physical or mental integrity, damages resulting from a breach of essential contractual obligations (such as obligations strictly necessary for the achievement of the contract’s purpose), and/or damages caused by willful misconduct or gross negligence, provided that the User’s use of this Application was appropriate and correct.

Unless the damages were caused by willful misconduct or gross negligence or affect life and/or personal, physical, or mental integrity, the Seller is only liable for typical damages for the type of contract and foreseeable at the time of the conclusion.

US Users

Disclaimer of Warranties

This Application is provided strictly on an “as is” and “as available” basis. Use of the Service is at Users’ own risk. To the maximum extent permitted by applicable law, the Owner expressly disclaims all conditions, representations, and warranties — whether express, implied, statutory or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by the User from the Owner or through the Service will create any warranty not expressly stated herein.

Without limiting the foregoing, the Owner, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct; that the Service will meet Users’ requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at Users' own risk and Users shall be solely responsible for any damage to Users’ computer system or mobile device or loss of data that results from such download or Users’ use of the Service.

The Owner does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and the Owner shall not be a party to or in any way monitor any transaction between Users and third-party providers of products or services. The Service may become inaccessible or it may not function properly with Users’ web browser, mobile device, and/or operating system. The owner cannot be held liable for any perceived or actual damages arising from Service content, operation, or use of this Service.

Federal law, some states, and other jurisdictions, do not allow the exclusion and limitations of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users specific legal rights, and Users may also have other rights which vary from state to state. The disclaimers and exclusions under this agreement shall not apply to the extent prohibited by applicable law.

Limitations of liability

To the maximum extent permitted by applicable law, in no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for:

• any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation
• damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; and
• any damage, loss or injury resulting from hacking, tampering or other unauthorised access or use of the Service or User account or the information contained therein;
• any errors, mistakes, or inaccuracies of content;
• personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service;
• any unauthorised access to or use of the Owner’s secure servers and/or any and all personal information stored therein;
• any interruption or cessation of transmission to or from the Service;
• any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service;
• any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/orthe defamatory, offensive, or illegal conduct of any User or third party.

In no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by User to the Owner hereunder in the preceding 12 months, or the period of duration of this agreement between the Owner and User, whichever is shorter.

This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if the User has been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore the above limitations or exclusions may not apply to the User. The terms give User specific legal rights, and User may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under the terms shall not apply to the extent prohibited by applicable law.

Indemnification

The User agrees to defend, indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from:

• User’s use of and access to the Service, including any data or content transmitted or received by User;
• User’s violation of these terms, including, but not limited to, User’s breach of any of the representations and warranties set forth in these terms;
• User’s violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights;
• User’s violation of any statutory law, rule, or regulation;
• any content that is submitted from User’s account, including third party access with User’s unique username,
• password or other security measure, if applicable, including, but not limited to, misleading, false, or inaccurate information;
• User’s willful misconduct; or
• statutory provision by User or its affiliates, officers, directors, agents, co-branders, partners, suppliers and employees to the extent allowed by applicable law.

Common provisions

No implied waiver

The failure to exercise legal rights or claims arising from these Terms by the Seller does not constitute a waiver of those rights. No waiver can be considered final in relation to a specific right or any other right.

Interruption of the Service

To ensure the best possible service level, the Seller reserves the right to interrupt the Service for maintenance purposes, system updates, or any other modification, providing appropriate notice to the Users. To the extent allowed by law, the Seller reserves the right to suspend or completely terminate the Service. In the event of termination of the Service, the Seller will make efforts to allow Users to extract their Personal Data and information and will respect Users' rights related to continued use of the product and/or compensation, according to legal provisions. Moreover, the Service may not be available due to causes that are beyond the reasonable control of the Seller, such as force majeure (e.g., infrastructure failures, blackouts, etc.).

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell, or exploit this Application or the Service in whole or in part without prior written consent from the Seller, either directly or through a legitimate resale program.

Privacy policy

Information on the processing of Personal Data is contained in the privacy policy of this Application.

Intellectual property

Without prejudice to any more specific provisions contained in these Terms, the intellectual and industrial property rights, such as copyrights, trademarks, patents, and designs relating to this Application are exclusively held by the Seller or its licensors and are protected under applicable law and international treaties on intellectual property. All trademarks – both verbal and figurative – and any other distinctive signs, trade names, service marks, illustrations, images, or logos that appear in connection with this Application are and remain the exclusive property of the Seller or its licensors and are protected under the applicable intellectual property law and international treaties.

Amendments to the Terms

The Seller reserves the right to modify the Terms at any time. In such cases, the Seller will give appropriate notice of the changes to the Users. The modifications will take effect in relation to the User only from the moment communicated to the User.

The continued use of the Service implies the User's acceptance of the updated Terms.

If the User does not wish to accept the changes, they must cease using the Service and may withdraw from the Agreement. The previous version will continue to govern the relationship until the User accepts the changes. This version can be requested from the Seller. If required by law, the Seller will communicate in advance to Users the date the modified Terms will take effect.

Exception for Consumers in France

Notwithstanding the foregoing, any changes to these Terms will be communicated in writing at least one month before they take effect. If the Consumer (acting as such in France) does not accept the amended Terms, they shall have the right to withdraw from the Agreement without prejudice and without any right to compensation within four months of the date on which the amendments to the Terms became effective.

Assignment of the contract

The Seller reserves the right to transfer, assign, dispose of, novate, or subcontract individual or all rights and obligations under these Terms, taking into account the legitimate interests of the Users. The provisions related to the modification of these Terms apply. The User is not authorized to assign or transfer their rights and obligations under the Terms without the written consent of the Seller.

Contacts

All communications related to the use of this Application must be sent to the contact details provided in this document.

Severability clause

If any provision of these Terms is or becomes void or ineffective under applicable law, the invalidity or ineffectiveness of such provision will not result in the ineffectiveness of the remaining provisions, which will therefore remain valid and effective.

US Users

Any such invalid or unenforceable provision will be interpreted, construed and reformed to the extent reasonably required to render it valid, enforceable and consistent with its original intent. These Terms constitute the entire Agreement between Users and the Owner with respect to the subject matter hereof, and supersede all other communications, including but not limited to all prior agreements, between the parties with respect to such subject matter. These Terms will be enforced to the fullest extent permitted by law.

EU Users

Should any provision of these Terms be or be deemed void, invalid or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void, invalid or unenforceable parts.

In case of failure to do so, the void, invalid or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law. Without prejudice to the above, the nullity, invalidity or impossibility to enforce a particular provision of these Terms shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or of such importance that the parties would not have entered into the contract if they had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship on any of the parties.

Applicable Law

The Terms are governed by the law of the jurisdiction where the Data Controller is established, as indicated in the relevant section of this document, irrespective of conflict of law principles.

Precedence of National Law

However, notwithstanding the above, if the law of the country where the User is located provides a higher level of consumer protection, that higher level of protection shall prevail.

Exception for Consumers in Switzerland

If the User qualifies as a Consumer in Switzerland, Swiss law will apply.

Venue of jurisdiction

The exclusive jurisdiction to settle any dispute arising from or in connection with the Terms lies with the court in the jurisdiction where the Data Controller is established, as indicated in the relevant section of this document.

Exception for Consumers in Europe

The above does not apply to Users acting as European Consumers or Consumers located in the United Kingdom, Switzerland, Norway, or Iceland.

Exception for Consumers

The above does not apply to Users qualifying as Consumers.

US Users

Each party specifically waives any right to trial by jury in any court in connection with any action or litigation.

Any claims under these terms shall proceed individually and no party shall join in a class action or other proceeding with or on behalf of others.

UK Consumers

Consumers based in England and Wales may bring legal proceedings in connection with these Terms in the English and Welsh courts. Consumers based in Scotland may bring legal proceedings in connection with these Terms in either the Scottish or the

English courts. Consumers based in Northern Ireland may bring legal proceedings in connection with these Terms in either the Northern Irish or the English courts.

US Users

Surviving provisions

This Agreement shall continue in effect until it is terminated by either this Application or the User. Upon termination, the provisions contained in these Terms that by their context are intended to survive termination or expiration will survive, including but not limited to the following:

• the User’s grant of licences under these Terms shall survive indefinitely;
• the User’s indemnification obligations shall survive for a period of five years from the date of termination;
• the disclaimer of warranties and representations, and the stipulations under the section containing indemnity and limitation of liability provisions, shall survive indefinitely.

Dispute Resolution

Amicable dispute resolution

Users may bring any disputes to the Owner who will try to resolve them amicably.

While Users' right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of this Application or the Service, Users are kindly asked to contact the Owner at the contact details provided in this document.The User may submit the complaint including a brief description and if applicable, the details of the related order, purchase, or account, to the Owner’s email address specified in this document.

The Owner will process the complaint without undue delay and within 2 days of receiving it.

Amicable resolution of disputes between Users

Users may bring disputes with other Users resulting from their interaction via this Application to the Owner, who will then try to mediate the conflict in order to achieve an amicable solution. While Users' right to take legal action shall always remain unaffected, if any such controversy between Users should arise in connection with using this Application or the Service, Users are kindly asked to contact the Owner at the contact details provided in this document.

France: Mediation

Within one year of submitting a written complaint to the Owner regarding any dispute stemming from these Terms, Consumers have the right to initiate a mediation procedure before any mediation body approved by the French government.

The relevant list is available at the following link: https://www.economie.gouv.fr/mediation-conso/mediateurs-references.

Definitions and Legal References

This Application (or the Application)

The structure that enables the provision of the Service.

Agreement

Any legally binding or contractual relationship between the Data Controller and the User governed by the Terms.

Commercial User

Any User who does not meet the definition of a Consumer.

Digital Product

A product consisting of:

• Content produced and provided in digital format; and/or
• A service that enables the creation, transformation, storage, or access of data in digital format, or sharing or any other interaction with data in digital format uploaded or created by the User and any other User of this Application.

European (or Europe)

Applies when the User, regardless of nationality, is located in the European Union.

Standard Withdrawal Form

To: Pally Vintage Closet di Ilaria Carlesi - Via Villani 9, 50124 Florence (FI) pallyvintage@gmail.com
Hereby I/we notify the withdrawal from my/our sales contract of the following goods/services:

• Insert a description of the goods/services for which withdrawal is intended
• Insert the date of order
• Insert the date of receipt of order
• Name and Surname
• Address
• Date

Data Controller (or We)

Refers to the individual or entity providing this Application and/or offering the Service to Users.

Product

A good or service available through this Application, such as a physical good, digital files, software, booking services, etc., and any other type of product defined separately in this document, such as Digital Products.

Service

The service offered through this Application as described in the Terms and on this Application.

Swiss (or Switzerland)

Applies where a User, regardless of nationality, is in Switzerland.

Terms

All conditions applicable to the use of this Application and/or the provision of the Service as described in this document, as well as any other document or agreement related to it, in their most up-to-date version.

United Kingdom (or UK)

Applies where a User, regardless of nationality, is in the United Kingdom.

User (or You)

Refers to any individual using this Application.

Consumer

A User considered a Consumer under applicable law.

Latest update: 29 September 2025